Vinted Members Voice Displeasure Over Sizing Modifications
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Changes
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change to its shipping options after backlash from users.
